Product materials, power setup and installation can vary by model. Please review the details shown on the product page and follow the supplied installation and power instructions. If you need a specific material or electrical specification before ordering, contact support@babylamp.net.
Are the lights bright enough for night use?
Our lamps are designed as soft ambient lighting — perfect for nighttime comfort, not harsh brightness. They create a warm and calming atmosphere.
Can I choose different colors for my lamp?
Yes! You can select from a wide range of colors using our live preview system. What you see is exactly what you'll get.
Can I customize the name on the lamp?
Of course. You can personalize your lamp with your baby's name and choose from different fonts and styles.
How does the Room Builder work?
Our Room Builder allows you to:
• Upload your own room or choose a preset
• Add products and customize them
• See a live preview before ordering
Can I order a full set instead of individual items?
Yes! You can easily build your own set or choose from our ready-made room themes to complete your nursery in one go.
What if I need help choosing the right design?
You can contact us anytime via WhatsApp. We're happy to help you design the perfect nursery.
How long does production take?
Since each product is handmade and personalized, production usually takes 2–4 business days.
Do you ship internationally?
Yes, we ship worldwide.
How long does delivery take?
Delivery times vary by country, but typically:
• Europe: 3–7 days
• USA & Canada: 5–10 days
• Other regions: 7–12 days
What payment methods do you accept?
We accept all major credit cards and secure online payment methods.
Can I cancel or change my order?
Since products are personalized, orders can only be changed within a short time after placing them. Please contact us immediately if needed.
Do you accept returns?
Because each item is custom-made, we generally do not accept returns. However, if there is a problem with your order, we will always make it right.
How can I contact you?
You can reach us instantly via WhatsApp using the button on our website.
Do you offer design support?
Yes! We can help you:
• Choose colors
• Create combinations
• Design a full nursery setup